Students can get BOLT Support from the IMDC staff on campus during our working hours, and 24/7/365 from our vendor.


To reach the IMDC staff, 


In BOLT

  • Use the BOLT Support widget in BOLT to put in a help request or see what time we're available.
  • Click Help then BOLT How-To to access this portal.


Via Phone

  • Call (570)389-2065 when are open


Via email

  • Email imdc@bloomu.edu 


After hours support from our vendor: