Students can get BOLT Support from the IMDC staff on campus during our working hours, and 24/7/365 from our vendor.

To reach the IMDC staff, 


  • Use the BOLT Support widget in BOLT to put in a help request or see what time we're available.
  • Click Help then BOLT How-To to access this portal.

Via Phone

  • Call (570)389-2065 when are open

Via email

  • Email 

After hours support from our vendor: