Students can get BOLT Support from the IMDC staff on campus during our working hours, and 24/7/365 from our vendor.
To reach the IMDC staff,
In BOLT
- Use the BOLT Support widget in BOLT to put in a help request or see what time we're available.
- Click Help then BOLT How-To to access this portal.
Via Phone
- Call (570)389-2065 when are open
Via email
- Email imdc@bloomu.edu
After hours support from our vendor:
- Call 1-866-921-0473
- Email helpdesk@desire2learn.com