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Knowledge base
General
FAQ
5
Student FAQ
How do I request a collabspace in Brightspace?
How do I get someone removed from my Classlist in BOLT?
How do I request setting up a Zoom virtual event/webinar?
Where can I get training? Can I view previous trainings?
Brightspace Support
3
Where can a student get Brightspace Support?
Where can instructors get support for Brightspace and other instructional technologies?
BOLT Course Purge
Microsoft Office 365
1
Attaching a File Greater than 500 Megabytes in Teams Assignments
Zoom
13
How can I set up my Commonwealth University Zoom account?
How do I allow external participants in my Zoom meetings?
Who uses what to sign in to Zoom meetings? Why can't I sign in to a Zoom meeting requiring authentication?
How do I set up a meeting with PASSHE participants?
What should I do to prepare for a Zoom Cloud Storage Purge?
View all 13
Mediasite
2
I'm having a Mediasite playback issue
How to submit large videos using Insert Stuff and Mediasite
LinkedIn Learning
8
What can I do with LinkedIn Learning?
How do I access LinkedIn Learning at Bloomsburg University?
What type of info can be seen by BU and/or LinkedIn?
How long will I have access to LinkedIn Learning?
How can I get support for LinkedIn Learning?
View all 8
Commonwealth University Integration and Instructional Technology
13
Merging of Systems Timeline
Directions for Students
C U This Summer Tour 2023
Commonwealth University Clickers
Commonwealth Brightspace Information
View all 13
Adobe
0
Student
BOLT Access and Login
8
What is BOLT?
How do I access or login to BOLT?
What is my BOLT username and password?
How can I change my BOLT password?
When do new, incoming students have access to BOLT?
View all 8
BOLT Courses
4
How do I find my courses in BOLT?
When are this semester's courses available?
Why don't I see my courses in BOLT?
What does the Select a course menu at the top of the page do?
BOLT Navigation
5
How do I find my courses in BOLT?
After I log in to BOLT, how do I navigate in BOLT?
How do I access or change my account settings in BOLT?
How do I add or change my profile picture?
How do I set or change Notifications in BOLT?
BOLT Course Content
2
How do I access and navigate in a course?
What can I do in Content?
BOLT Quizzes
13
How do I take a quiz in BOLT?
How do I view my quiz attempts?
How do I take a quiz in Respondus LockDown Browser?
What do I do if my quiz froze?
When I enter the quiz, it tells me I must submit. What do I do?
View all 13
BOLT Grades
3
How do I view my grades in BOLT?
My instructor said grades are available so why can't I see my grades in BOLT?
My instructor says they left feedback for my assignment but I don't see it in Grades. Where is it?
BOLT Assignments
11
Why won't BOLT let me upload my file?
I tried troubleshooting but still can't upload my file to BOLT so what can I do?
How can I tell if I submitted my file?
Why can't I find my submission receipt in my Huskies email?
Do you have any tips for submitting assignments in BOLT?
View all 11
BOLT Discussions
7
What do I do if I can't see the discussion topic my instructor says we need to post to?
How do I read and reply to discussions?
How can I create a thread (make a post) in a discussion?
How can I add an attachment to a discussion?
How can I insert a YouTube video in a discussion?
View all 7
BOLT Class Progress
2
How do I view Class Progress?
How can I view Discussion Rubric feedback in Class Progress?
BOLT Awards
2
How can I view my Awards in a course?
How can I share my awards?
BOLT Classlist
2
How can I find out who my instructor is in BOLT?
How can I send email messages in BOLT?
BOLT Surveys
1
How do I take a survey in BOLT?
BOLT Chat
1
How do I use the chat tool?
Clickers
8
What are clickers?
How do I know if I need a clicker?
What do I need to receive credit for using my clicker?
What is my Turning Account and how do I create it?
What do I need to purchase if my class requires clickers?
View all 8
Zoom
7
What is Zoom?
How do I access my professor's Zoom meeting?
I can't access a Zoom Meeting like I used to, what do I do?
I can't use my Zoom account to access Bloomsburg University class meetings. Why not? What can I do?
What is the best way to access a Zoom meeting?
View all 7
BOLT ePortfolio
19
What is ePortfolio?
How do I access ePortfolio?
How can I set up ePortfolio to access it after I graduate?
What can I add to ePortfolio?
How do I add a file in ePortfolio?
View all 19
BOLT Video Note and Audio Note
3
What are Video and Audio Notes?
How can I add a video note in the HTML Editor (discussions or assignments comments)?
How can I add a video note using the Record Video button?
Troubleshooting
4
How do I allow popups in my browser?
How do I get a video to play in BOLT?
I can't find the email my professor sent from BOLT. Where is it?
Why can't I get a confirmation/verification code on my mobile phone to enable SMS notifications?
BOLT Video Assignments
3
How do I submit a Video Assignment?
How can I Peer Review Submissions in Video Assignments?
How do I review my feedback in Video Assignments?
Self Registration for Extra Courses in BOLT
1
How do I self register for an extra in BOLT?
Brightspace Pulse
1
What is Pulse, and how do I get it?
NetTutor
2
What is NetTutor?
How do I access NetTutor from BOLT?
Instructor
Welcome New Faculty
7
Welcome to Bloomsburg University
What is BOLT and how do I access it?
How do I combine multiple sections of the same course in BOLT?
How do I add publisher integrations to BOLT?
How do I request software in classrooms?
View all 7
BOLT Access and Login
3
How does an instructor access BOLT?
What is my BOLT username and password for my instructor account?
How can an instructor change their BOLT password?
Semester Start
6
Semester Start: Need some help getting started in BOLT?
Semester Start: Tips for Beginning the New Semester
How can I copy my old course into this semester's course?
How can I import a course package to my new course?
How can I export a course from BOLT?
View all 6
BOLT Navigation and Settings
6
How do I access my courses in BOLT?
How do I add courses to the My Courses widget?
How can I change my account settings?
How can I add a profile picture to BOLT?
How can I add my office hours to BOLT?
View all 6
Course Customization
5
How can I change the course homepage?
How can I set up my course homepage for use with Pearson MyLabs & Mastering?
How can I set up my course homepage to work with MGH Connect deep integration?
How can I display the course homepage banner?
How can I set up my course homepage to work with Macmillan deep integration?
Campus Pack Replacement
6
Why do I have broken links in my course and how can I remove them?
How can I access my old content from Campus Pack?
What can I replace blogs with?
What can I replace podcasts with?
What can I replace private journals with?
View all 6
Analytics and Engagement
4
How can I use the Class Progress tool to monitor engagement in my course?
Using Class Progress to Verify Student Activity
How can I see a student's grade progress?
How can I see analytics about discussion items?
Announcements
6
How do I access Announcements?
How can I create an announcement?
How can I edit an announcement?
How can I delete an announcement?
How can I restore an announcement?
View all 6
Classlist
8
How do I access the Classlist?
How can I add people to my course in Brightspace?
What type of role should I add this user as to my Classlist?
How can I email the entire class from Brightspace?
How can I email a group or section from Brightspace?
View all 8
Course Content
17
New HTML Editor
How do I access Content in my course?
How do I add Content in my course?
How do I add a content topic to my course?
How do I link to an activity in Content?
View all 17
Discussions
11
New Discussion Evaluation Experience
Why can't my students post to discussions?
How do I access the Discussions tool in my course?
Discussions - New Consolidated Date Workflow
How can I create a place for students to have a discussion?
View all 11
Groups
13
How do I access Groups?
What are best practices for using Groups?
What is the process to create a group and group assignments?
How do I create a category?
How do I create group discussions?
View all 13
Grades
39
How do I access Grades?
What is Grades and how do I know what type of settings I need?
How do I use the Setup Wizard?
How do I change my Grades settings?
How do I create a Grade Scheme?
View all 39
Assignments
17
New Create and Edit Assignment Experience
New Assignment Evaluation Experience
Why aren't students seeing the feedback I left in Assignments?
Can other students see feedback I leave for a student?
How do I create an Assignment?
View all 17
Quizzes
20
New Quiz Creation Experience
How do I access the Quizzes tool?
How do I create a Quiz?
Inputting Test Banks/Questions into BOLT
How can I create sections in a quiz?
View all 20
Awards
12
Awards Overview
How do I access the Awards tool?
How do I view awards for a course?
How do I create a badge?
How do I create a certificate?
View all 12
Rubrics
1
How do I create a rubric in BOLT?
MyMediasite in Brightspace
7
About the Mediasite Integration with BOLT
Access MyMediasite in a Brightspace Course
How can I add a video to MyMedasite?
How can I make my presentations visible to students?
How can I add a Mediasite presentation to my course using the Insert Stuff button?
View all 7
TurningPoint (Clickers)
12
Introducing TurningPoint 8 Sync
How do I Get Started with TurningPoint 8 Sync?
How does an instructor create a Turning Account?
How can I get TurningPoint 8 Sync on my office computer?
How does TurningPoint 8 Sync with Brightspace (BOLT)?
View all 12
Zoom
13
Best Practices for Securing Zoom Meetings
Training video: Spring Ahead with Zoom Essentials
How do I get Zoom on my computer?
How can I add Zoom to Outlook? Are there any apps for Zoom?
How and what Zoom meeting settings can I edit?
View all 13
Zoom HIPAA
1
How can I set up my Zoom HIPAA account?
Respondus 4.0
2
How do I connect to BOLT with Respondus?
How do I import questions from a document into Respondus?
Respondus LockDown Browser and Monitor
4
What is Respondus LockDown Browser?
Where can I go to require LockDown Browser on a Quiz?
How can I require LockDown Browser on a quiz?
How can I require Respondus Monitor on a quiz?
Accommodations
1
How do I add accommodations for students in BOLT?
