Note if an external participant already has a Zoom account, they should use the option on this screen above that they regularly use and make sure their information matches up. 


For example, if they sign in with Google, they need to do this.  If they usually sign in at the regular Zoom sign in page, they need to use the left side of the screen to sign in. 


If they are at another PASSHE school, they should select Sign in with SSO and then enter their school's domain for Zoom in the domain box and then proceed with their school's SSO.


If BU authentication is required on a meeting and students or staff can't sign in with SSO, this generally means they don't have a BU Zoom account. They need to go to https://bloomu.zoom.us and sign in with their BU credentials to create a BU Zoom account. 


If they already used their BU credentials to create a generic Zoom account, they will need to follow the directions in the email they receive to move their account over to ours. Here is information about that: I can't use my Zoom account to access Bloomsburg University class meetings. Why not? What can I do?


If PASSHE authentication is required on a meeting and participants can't get in using Sign in with SSO, this generally means they don't have a PASSHE Zoom account. They might have created a generic one with their credentials. 


They need to go to their own school's Zoom instance and sign in with their credentials to create their school Zoom account- if they already used these credentials to create a generic Zoom account, they need to follow directions in the email they receive to move their account over to their school's account. They can follow generally the same directions as in the linked article above, subbing in the info for their own school's Zoom URL and such.


Finally, it is a good idea to have the Zoom Meetings Client app installed on your machine and sign into it and not sign out of it if it is your machine that others do not use. This allows the meetings links to open directly in the app without requiring sign in first.