Troubleshooting

How do I allow popups in my browser?
In some cases, you may need to allow popups in your browser for your BOLT course to function properly. If you are in a course using a textbook integrati...
Thu, Jan 4, 2018 at 10:04 AM
How do I get a video to play in BOLT?
You may find that some embedded videos do not play automatically or show up on the page. If you are sure a video should be present, you can allow the video ...
Thu, Jan 4, 2018 at 10:06 AM
I can't find the email my professor sent from BOLT. Where is it?
Sometimes messages from BOLT get routed to your Clutter folder. Check your Clutter folder for messages from your professor. You can also check for messages ...
Thu, Jan 4, 2018 at 10:12 AM
Why can't I get a confirmation/verification code on my mobile phone to enable SMS notifications?
If you are not receiving SMS notifications via BOLT, our vendor has suggested contacting your cellular carrier and asking them to remove the cap from the em...
Tue, Sep 18, 2018 at 2:16 PM