Instructors can get support for Brightspace and related instructional technologies from Commonwealth Academic Technology and Support.
Our mission is to assist instructors with the use of various instructional technologies and achieve higher learning in the classroom.
One of the main instructional tools we support is our integrated learning platform named Brightspace. Instructors can access documentation and tutorials on how to use Brightspace via this knowledge base, or at the Brightspace YouTube Channel: https://www.youtube.com/channel/UCLSxTdOzKAFOCZjXav1aCRQ
Stop in to see us at the CATS Lab During a Semester
We are located in room 365 of Arts & Administration on Bloomsburg campus. We have several student workers who are available Monday - Friday from 9:00 AM to 4:00 PM during the regular semesters. No need for an appointment, just stop in! If you would prefer to schedule a time in advance, please call CATS staff at (570)389-2065 to set up a time.
Brightspace Support & PointSolutions Support
CATS provides instructor support for Brightspace and PointSolutions
- AAB 365 M-F 9AM - 4PM
- email cats@commonwealthu.edu
- Call (570)389-2065
You can also contact our vendor Brightspace Support 24/7/365:
- email helpdesk@desire2learn.com
- Call 1-877-325-7778
- Use the Support widget in Brightspace
Zoom Support
https://support.zoom.us/hc/en-us
Call 1-888-799-9666 ext 2