Students can get Brightspace Support from the CATS staff on campus during our working hours, and 24/7/365 from our vendor.


To reach the CATS staff, 


In Brightspace

  • Use the Support widget in Brightspace to put in a help request or see what time we're available.
  • Click Help then Brightspace How-To to access this portal.


Via Phone

  • Call (570)389-2065 when are open


Via email

  • Email cats@commonwealthu.edu 


After hours support from our vendor: