Instructors can get support for BOLT and related instructional technologies from the Instructional Media and Design Center.


Our mission is to assist instructors with the use of various instructional technologies and achieve higher learning in the classroom. We have an array of software available for both Windows-based computers and Macs. We currently have 3 PC’s and 1 Mac. The IMD Center also has various audio and video equipment available. 


One of the main instructional tools we support is our integrated learning platform named BOLT. BOLT stands for Bloomsburg Online Learning and Teaching and is powered by Desire2Learn. Instructors can access documentation and tutorials on how to use BOLT via the BOLT Help Course which is located directly in BOLT.


Access the BOLT Help Course

To access the BOLT Help Course in BOLT, click Help and then BOLT Help Course to access the course. If you can't access the course please contact us to let us know.


Stop in to see us in the IMDC

We are located in Room 206 of Andruss Library. We have several student workers who are available Monday - Friday from 8:00 AM to 4:30 PM during the regular semesters, and 8:00 AM to 4:00 PM during winter break and summer sessions. No need for an appointment, just stop in! If you would prefer to schedule a time in advance, please call the Center at (570)389-2065 to set up a time.


BOLT Support & Clicker Support

The IMDC provides instructor support for BOLT and TurningPoint Cloud and Turning Technologies devices. 

  • Andruss Library 206 M-F 8AM - 4:30PM (8AM - 4PM summer/winter)
  • email imdc@bloomu.edu
  • Call (570)389-2065


You can also contact our vendor BOLT Support 24/7/365:


Collaborate Ultra Support

24/7/365 support at 1-877-382-2293

*Collaborate Ultra will be phased out after the Spring semester! 


Zoom Support

https://support.zoom.us/hc/en-us

Call 1-888-799-9666 ext 2