Between Spring 2023 and the cutover to the new Zoom site in May, Commonwealth University users are still using multiple Zoom sites to conduct business.

Due to differing security settings, we recommend users sign into Zoom via SSO before accessing meetings.

Here is important information about how to sign in between now and the cut over in May.


Things to keep in mind:

  • The domain is still the same as it was for you before the email changes.
  • The domain is not commonwealthu!
  • Don't add any email domain to your username when signing into the SSO page.

Sign into Zoom and Access Meetings

Sign into Zoom via SSO

Commonwealth University users should sign into Zoom in the following way:

  1. Open your Zoom desktop application.
  2. Click the SSO option.
    zoom app login screen with SSO selected
  3. Enter the domain for your school.
    zoom app SSO domain box with bloomu entered but if you're at LHU it should say lockhaven, and at Mansfield it should say mansfield
  4. Click Continue.
  5. On the CU of PA sign on screen, enter your network sign on credentials without the email domain on your username. Then click Sign On.
    Commonwealth University sign on page with username without the email domain added to it, and a password entered, and the SIgn on button
  6. Select to always allow links of the type Zoom to open in the Zoom application, then click Open.
    screenshot of browser with note that This site is trying to open Zoom meetings, always allow to open links of this type selected, and the Open button highlighted
  7. The Zoom app should open, with your profile picture or initials in the corner.
    zoom app with profile image highlighted in right corner

Access Meetings

Once you have signed into Zoom on your device, click through any Zoom link to access a meeting. 

This is the easiest way for all Commonwealth University users to access Zoom meetings.

Potential Issues

If users are using the email and password login on the main Zoom login screen, they will not be able to access a licensed professional Zoom account. If they sign on with SSO and Zoom sends them an email, it is requesting they move to the domain. They should follow the directions in the email from Zoom to move to the domain for the school.

If users are external to CU of PA or PASSHE, then authentication on the meeting may need to be edited to allow them in. Please see How do I allow external participants in my Zoom meetings?